Contact
Reach sales, support, billing, or legal without guessing where to go.
Trust improves when customers and prospects can find the right contact route quickly, especially around billing questions and policy issues.
Support email public
Billing help route
Legal links visible
Contact routes
Use the route that matches the question.
That reduces delay and makes the buying and billing experience feel more trustworthy.
Sales
Questions before buying, demos, plan fit, or rollout
Support
Product questions, onboarding help, and service issues
Billing
Invoices, renewals, cancellations, or refund reviews
Phone
Business hours: Monday to Friday, 09:00-17:00 CET
Registered address
Herengracht 420, 1017 BZ Amsterdam, The Netherlands
AI.Support B.V.
Reach the right team
Most questions find an answer before a form is needed.
The AI handles routine queries instantly. When a human touch is needed, your message lands with the team best placed to help — sales, support, or billing.
- Direct routing to sales, support, or billing.
- Typical response within one business day.
- Verified customers get order-level detail from the AI directly.
Setup flow
⚡ 30 min
1
Connect Magento
Paste API key → 847 products synced
✓
2
Configure agent
Tone, FAQ knowledge, escalation rules
✓
3
Go live
One JS snippet — agent answering in all 5 languages
● Online
Send a message
Contact the team
Use the form if you prefer a single route and we will direct it internally.
Need help with billing?
For the fastest review, include the billing email, invoice number, or the last four digits of the charged card if available.
Need a refund review?
Please contact billing@ai.support before opening a card dispute whenever possible.
Legal documents
Terms, Privacy Policy, and Refund Policy are linked in the footer and pricing flow.
