Documentation
Documentation for buyers, operators, and Magento teams.
Use this page to understand what the product supports, how installation works, how security and verification controls behave, and what operators manage after launch.
Supported functionality
Installation summary
Generated PDF guides
Documentation map
Start with the operating questions that matter before rollout.
This page is organized around the same checkpoints a merchant, operator, security reviewer, or Magento partner usually needs to validate first.
Supported functionality overview
The product covers AI support, catalog-aware recommendations, verified customer sessions, order assistance, returns guidance, human handoff, analytics, growth pages, and Magento-connected catalog and customer flows.
Installation summary
Connect Magento or other catalog sources, configure widget identity and locales, install the storefront snippet, verify domains, and confirm launch health checks before going live.
Security summary
Review public trust signals, verified customer access controls, scoped personalization, role and plan gates, retention choices, audit trails, and operational approval flows.
Admin overview
Merchants manage setup, AI chat, customers, products, workflows, analytics, language policy, billing, documentation, and workspace settings from one control plane.
Installation summary
Follow the rollout path from connection to live widget.
The installation flow is intentionally explicit so merchants can confirm what is connected, what is verified, and what still needs approval before launch.
Connect data sources
Add Magento credentials, catalog feeds, FAQs, policy content, and any required storefront context.
Configure widget and locales
Set widget identity, language defaults, legal identity, and any verified-customer or handoff controls.
Install and verify the snippet
Publish the widget snippet, confirm live storefront domains, and verify that preview traffic is separated from production heartbeat checks.
Run launch health checks
Confirm connection health, plan access, launch checklist items, and operational readiness before going live.
Admin overview
Operator surfaces stay grouped around real daily work.
The control plane is structured so teams can move between setup, conversations, customers, policies, analytics, and billing without losing context.
Merchant workspace
Setup, widget, AI chat, customers, products, personalization, analytics, workflows, billing, and documentation live in one workspace shell.
Superadmin control plane
Platform operators review tenants, plans, billing operations, AI runtime readiness, security queues, operations controls, generated documents, and support sessions.
Review and escalation
Verified customer flows, human handoff, auto-handoff policies, support sessions, approvals, and audit logs keep sensitive actions reviewable.
Generated PDF guides
Open the generated product guides.
These PDF guides are the fastest way to share a product brief, rollout summary, or stakeholder review pack outside the live application.