Seguridad / Confianza
Build buying confidence with clear security, privacy, and billing signals.
For many prospects, trust is not one section. It is the combined effect of contact visibility, policy clarity, billing predictability, and responsible AI positioning.
Public support contacts
Policy visibility
Human control
Trust signals
What prospects and customers should be able to verify quickly.
These details reduce friction before checkout and confusion after billing begins.
Company identity
AI.Support B.V., Herengracht 420, 1017 BZ Amsterdam, The Netherlands
Support contact
Billing contact
Privacy contact
Statement descriptor target
AISUPPORT
Verification controls
Verified customer sessions can require email one-time passcodes and, when enabled, optional phone verification before protected account or order help is shown.
Scoped personalization
When personalization is enabled, the product can rely on minimized customer or order projections instead of exposing full raw store records in replies.
Legal links
Terms, Privacy Policy, and Refund Policy are public and linked in checkout-adjacent flows.
Responsible AI
The AI position is practical and controlled.
That is better for merchants, customers, and internal reviewers.
Approved sources first
Support and policy answers should be grounded in merchant-controlled content.
Verified customer sessions
Protected account-aware or order-aware answers can stay locked until the customer completes the supported verification flow.
Human handoff
The team stays in control when the request is sensitive, policy-heavy, or uncertain.
Plan and role controls
Verification channels, workflow automation, analytics depth, and other runtime capabilities can vary by plan, add-on, and user role.